Customer service
Welcome to The Musem Shop customer service pages.
Below are answers to some common questions.
- Forms of payment
- Gift messages and boxes
- Member discount
- Ordering options
- Personalized holiday cards
- Returns
- Sales tax
- Shipping and delivery
- Store Information
- Track an order
- Unsubscribe from our e-mail list
Contact us
For questions about an order you have placed, please visit our order tracking page, email us, or call toll-free our customer service representatives at 1-888-301-9612.
Our representatives are available daily from 7 a.m.–11 p.m. EST.
You can help us improve this site by filling out a feedback form .